PRIVACY POLICY

This Privacy Policy sets out the terms under which our website uses and protects the information provided by its users when they use our website. This company is committed to the security of its users’ data. When we ask you to fill in personal information fields by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize continually reviewing this page to ensure that you agree with such changes.

Information Collected

Our website may collect personal information such as: Name, contact information such as your email address, and demographic information. Additionally, when necessary, specific information may be required to process an order, make a delivery, or for billing purposes.

Use of Collected Information

Our website uses the information to provide the best possible service, particularly to maintain a user record, track orders if applicable, and improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other advertising information we consider relevant to you or that may benefit you. These emails will be sent to the address you provide and can be canceled at any time.

ESA SHOP VITAMINS is highly committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, the cookie is created, and it serves to have information regarding web traffic and also facilitates future visits to a recurring web. Another function of cookies is that they can allow the web to recognize you individually and therefore provide you with the best personalized service from their web.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better web service; they do not give access to information from your computer or you unless you want it to and provide it directly. You can accept or deny the use of cookies, but most browsers automatically accept cookies as it serves to provide a better web service. You can also change your computer settings to decline cookies. If declined, you may not be able to use some of our services.

Additional Information

At any time, you can restrict the collection or use of personal information provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.

This website will not sell, transfer, or distribute the personal information collected without your consent.

Reservation of Right to Provide Services Policy

At ESA SHOP VITAMINS, we strive to offer the best possible service to all our customers. However, we reserve the right to refuse to provide services to any person or entity we deem problematic or that does not comply with our policies and standards. This decision will be made at our sole discretion and may be based on, but not limited to, the following reasons:

Inappropriate, abusive, or disrespectful behavior towards our staff.
Failure to comply with company rules and policies.
History of non-payment or recurrent issues with transactions.
Attempting to engage in fraudulent or illegal activities.

We appreciate your understanding and cooperation on this matter. If you have any questions or concerns, please do not hesitate to contact us.

ESA SHOP VITAMINS reserves the right to change the terms of this Privacy Policy at any time.