{"id":14623,"date":"2024-06-13T17:30:08","date_gmt":"2024-06-13T23:30:08","guid":{"rendered":"https:\/\/esashopvitamins.com\/?page_id=14623"},"modified":"2024-06-13T17:30:08","modified_gmt":"2024-06-13T23:30:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/elsalvadorexpressshop.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1154.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Poppins\";font-style:normal;font-weight:700;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Poppins\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-14616 \"><span class=\"entry-title rich-snippet-hidden\">Preguntas Frecuentes (FAQs)<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/elsalvadorexpressshop.com\/en\/author\/adminexshop\/\" title=\"Posts by Marvin Blanco\" rel=\"author\">Marvin Blanco<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-04-06T13:04:38-06:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-14616\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-14616\" href=\"#collapse-1-14616\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Preguntas Frecuentes (FAQs)<\/div><\/a><\/h4><\/div><div id=\"collapse-1-14616\" aria-labelledby=\"faq_1-14616\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>1. Where are the products shipped from?<br \/>\nOur products are generally shipped from our warehouse located in Elizabeth, NJ 07206, United States.<\/p>\n<p>2. How long does shipping take?<br \/>\nThe estimated delivery time for shipments within the United States is 5-7 business days. However, times may vary depending on location or factors beyond the seller&#8217;s control.<\/p>\n<p>3. What are the shipping costs?<br \/>\nAt the moment, all our shipments enjoy free shipping through the standard USPS service. This policy may change at any time.<\/p>\n<p>4. Do you offer faster shipping?<br \/>\nYes, we offer the option of Priority Mail service. Delivery would be made in approximately 3-5 business days depending on the location and has an additional cost of $10. You must contact us to request this service.<\/p>\n<p>5. How can I track my order?<br \/>\nOnce your order has been received, you will receive an email with a tracking number. You can use this number to track your package in real-time.<\/p>\n<p>6. What should I do if my package does not arrive within the estimated time?<br \/>\nIf your package has not arrived within the estimated delivery time, please contact us via WhatsApp at 908-248-5363 or send us an email at elsalvadorexpress2@gmail.com so we can assist you.<\/p>\n<p>7. Can I change the shipping address after placing the order?<br \/>\nIf you need to change the shipping address, please contact us via WhatsApp at 908-248-5363 or send us an email at elsalvadorexpress2@gmail.com. We will do our best to update the address before the order is shipped.<\/p>\n<p>8. What if I receive a damaged or incorrect product?<br \/>\nWe apologize for any inconvenience. If you receive a damaged or incorrect product, please contact us via WhatsApp or at elsalvadorexpress2@gmail.com so we can resolve the issue as soon as possible.<\/p>\n<p>9. Do you have a return policy?<br \/>\nReturns are not accepted at the customer&#8217;s request. Please contact us via WhatsApp or at elsalvadorexpress2@gmail.com.<\/p>\n<p>10. How can I contact you if I have more questions?<br \/>\nPlease contact us via WhatsApp at 908-248-5363 or send us an email at elsalvadorexpress2@gmail.com. We are here to help you.<\/p>\n<p><strong>11.Payment Options:<\/strong><\/p>\n<p class=\"\" data-start=\"76\" data-end=\"124\"><strong data-start=\"76\" data-end=\"124\">A. Payment via Zelle (Recommended \u2013 No Fees)<\/strong><\/p>\n<p class=\"\" data-start=\"126\" data-end=\"215\">After placing your order, transfer the total payment to either of the following accounts:<\/p>\n<p class=\"\" data-start=\"217\" data-end=\"350\">Email: <a rel=\"noopener\" data-start=\"224\" data-end=\"247\">marvin.blanco@gmail.com<\/a> (Registered in Zelle\u00ae as Marvin Blanco)<br data-start=\"287\" data-end=\"290\" \/>Phone: 908-404-0253 (Registered in Zelle\u00ae as Xenia Bautista)<\/p>\n<hr class=\"\" data-start=\"352\" data-end=\"355\" \/>\n<p class=\"\" data-start=\"357\" data-end=\"393\"><strong data-start=\"357\" data-end=\"393\">B. Payment with Visa, MasterCard<\/strong><\/p>\n<p class=\"\" data-start=\"395\" data-end=\"442\">Use the <strong data-start=\"403\" data-end=\"415\">Pagadito<\/strong> platform from El Salvador.<\/p>\n<hr class=\"\" data-start=\"444\" data-end=\"447\" \/>\n<p class=\"\" data-start=\"449\" data-end=\"554\"><strong data-start=\"449\" data-end=\"554\">C. Payment with American Express, Discover, JCB, UnionPay, Apple Pay, Google Pay, Cash App, After Pay<\/strong><\/p>\n<p class=\"\" data-start=\"556\" data-end=\"611\">Via <strong data-start=\"560\" data-end=\"575\">Square Link<\/strong>. Tax + bank processing fee applies.<\/p>\n<hr class=\"\" data-start=\"613\" data-end=\"616\" \/>\n<p class=\"\" data-start=\"618\" data-end=\"643\"><strong data-start=\"618\" data-end=\"643\">D. Payment via PayPal<\/strong><\/p>\n<p class=\"\" data-start=\"645\" data-end=\"726\">Contact us to make the payment through this gateway. A 3% processing fee applies.<\/p>\n<hr class=\"\" data-start=\"728\" data-end=\"731\" \/>\n<p class=\"\" data-start=\"733\" data-end=\"761\"><strong data-start=\"733\" data-end=\"761\">E. Payment by Phone Call<\/strong><\/p>\n<p class=\"\" data-start=\"763\" data-end=\"848\">Through the <strong data-start=\"775\" data-end=\"785\">Square<\/strong> payment gateway in the U.S. Tax + bank processing fee applies.<\/p>\n<hr class=\"\" data-start=\"850\" data-end=\"853\" \/>\n<p class=\"\" data-start=\"855\" data-end=\"877\"><strong data-start=\"855\" data-end=\"877\">F. Payment in Cash<\/strong><\/p>\n<p class=\"\" data-start=\"879\" data-end=\"968\">You can pick up your order at our physical store in New Jersey with 1-day advance notice.<\/p>\n<hr class=\"\" data-start=\"970\" data-end=\"973\" \/>\n<p class=\"\" data-start=\"975\" data-end=\"1038\"><strong data-start=\"975\" data-end=\"1038\">G. Payment via Remittance or Transfer to any of these banks<\/strong><\/p>\n<p class=\"\" data-start=\"1040\" data-end=\"1152\">Banco Agr\u00edcola, Banco Promerica, Banco Credomatic in El Salvador<br data-start=\"1104\" data-end=\"1107\" \/>Wells Fargo, Bank of America, Lead Bank (USA)<\/p>\n<hr class=\"\" data-start=\"1154\" data-end=\"1157\" \/>\n<p class=\"\" data-start=\"1159\" data-end=\"1174\"><strong data-start=\"1159\" data-end=\"1174\">H. UGLYCASH<\/strong><\/p>\n<hr class=\"\" data-start=\"1176\" data-end=\"1179\" \/>\n<p class=\"\" data-start=\"1181\" data-end=\"1204\"><strong data-start=\"1181\" data-end=\"1204\">I. CASHAPP: $Xenbau<\/strong><\/p>\n<p data-start=\"1181\" data-end=\"1204\">12.<strong data-start=\"41\" data-end=\"82\">How long have you been in the market?<\/strong><br data-start=\"82\" data-end=\"85\" \/>We offer you the benefit of our experience. Since our founding over 7 years ago, we have been working tirelessly to stand out in this field. During this time, we have faced challenges that we have successfully overcome, demonstrating our commitment to customer satisfaction.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14623","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - EL SALVADOR EXPRESS SHOP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elsalvadorexpressshop.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - 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